We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong, resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. You can ask for further information regarding the complaints procedure by speaking to reception.

Your feedback is very important to us, as it allows us to see how we can make changes to improve our services for patients. If you have any feedback concerning your experience at our practice, please inform us by using our online feedback triage.